SaaS product development

What it is

Not a screen list but the whole product run as a business: organisations whose data cannot reach each other, plans and trials, metered usage, signup and onboarding, the admin and support surface the team lives in, and the pipeline that ships it every week.

Why businesses need it

Subscription software fails in the parts a buyer never sees — one tenant reading another's rows, billing that mis-quotes, a support agent with no way to inspect an account. Those are cheap to design at the start and ruinously expensive to change once customers are on the plan.

What MIWEBX delivers

• Discovery and a first version scoped small enough to actually launch
• Multi-tenant architecture with organisation, workspace and role boundaries
• Plans, trials, upgrades, downgrades, cancellation and metered usage
• Signup, invitation and onboarding through to the first successful use
• Admin console and support tooling for the people behind the product
• Environments, feature flags and the release pipeline itself

Core features

• Tenant scoping enforced in the data layer, never left to the interface
• Plan and feature gates read from configuration instead of code edits
• Usage meters with limits, warnings and agreed overage behaviour
• Trial, renewal and payment-failure states held on the account record
• Audit history on anything a support agent is allowed to change
• Signup and activation events instrumented from the first release

Technical capabilities

• Tenancy column on every table, with a migration plan rehearsed against a copy of production data
• Guards applied in the query and repository layer so a forgotten filter cannot cross accounts
• Billing webhooks handled idempotently, so a duplicate or replayed event changes nothing twice
• Queued work for anything slower than a request: imports, reports, mail, with retries and a dead letter path
• Feature flags and per-environment config so a bad release can be stopped part-way through
• Seeded data volumes used for load checks rather than an empty development database
• Backups scheduled and rehearsed as restores, with the restore written down

How we build it

• Cut the scope to the smallest product that still proves the subscription.
• Model tenancy, roles and account states before any screen is drawn.
• Build signup through first successful use as one continuous path.
• Add the admin and support surface beside it rather than after it.
• Ship through a pipeline with migrations, staging and a rollback step.
• Hand over plan configuration and the runbook for a failed release.

Technology stack

• Next.js
• TypeScript
• Node.js
• PostgreSQL
• Prisma
• Stripe
• Redis
• GitHub Actions

What you receive

• Source repository with migrations, seeds and documented environment setup
• Staging and production environments on infrastructure the client owns
• Plan, trial and usage configuration changeable without a code release
• Admin console with role permissions and audit history explained
• Architecture notes separating the decisions from the deliberate shortcuts

Business benefits

• Launch with billing, plans and permissions already correct
• New tiers and limits shipped without touching the code
• Support answers an account without opening a database console
• The next engineer inherits an operable product, not a prototype