Booking platforms

What it is

Two-sided booking software: customers pick a slot or a unit, the business side controls availability, pricing and confirmation rules.

Why businesses need it

Booking is where a service business either looks professional or looks like a spreadsheet. Double bookings and silent confirmation delays cost the trust the brand spent years building.

What MIWEBX delivers

• Property, hotel and villa booking with seasonal pricing
• Slot booking for clinics, studios, salons and consultants
• Multi-provider marketplaces with vendor dashboards
• Cancellation, reschedule and refund policy engines
• Channel and OTA sync where availability is sold elsewhere too

Core features

• Availability rules: lead time, minimum stay, blackout dates, buffers
• Rate plans, seasonal pricing and offer periods
• Instant confirmation with a documented fallback when it fails
• Deposit, partial payment and pay-at-property flows
• Guest, staff and owner views with separate permissions
• Calendar export and webhook events for the tools you already run

Technical capabilities

• Availability derived from rules and existing bookings in one query, so nothing can be sold twice
• Holds taken with a short-lived lock and an expiry job rather than a countdown in the browser
• Concurrent booking writes settled in a transaction, with a conflict the UI can explain
• Channel updates pushed through an outbound queue with retry and a drift report on disagreement
• Bookings stored in UTC and rendered in the user's zone, with boundary cases under test
• Rates and policies versioned by effective date, so a past confirmation still reads correctly
• Confirmation email and SMS sent from a job, with delivery failure visible to staff

How we build it

• Write down the real calendar: seasons, minimum stays, buffers and who may override them
• Model units, availability rules and rate plans before any booking screen exists
• Build the guest booking flow, then the owner and staff views on the same data
• Run payments, deposits and cancellations through sandbox, including the failure paths
• Load the live calendar, open one property or service line, then the rest
• Watch for double bookings and sync drift after launch and adjust the rules

Technology stack

• Next.js
• TypeScript
• Node.js
• PostgreSQL
• Redis
• Stripe
• Twilio

What you receive

• Booking front end plus owner and staff dashboards
• Pricing and availability rules configured with your real calendar
• Payment and refund flows tested end to end
• Email and SMS confirmation templates
• Admin documentation for seasonal rate changes

Business benefits

• Reservations confirmed without a phone call
• One calendar the whole team trusts
• Rate changes in minutes, not a re-launch
• Fewer no-shows through deposits and reminders